Please dial the usual surgery number 01593 721216 or 01847 892027. Your call will then be diverted to NHS 24 and your personal particulars will be taken along with details of your medical problem. You will then either be given advice by NHS 24 or your call will be passed to the appropriate clinician.
When you or someone acting on your behalf contacts the Out of Hours service for healthcare advice or treatment the nurse may ask if they can look up your emergency care information from your GP record.
This is: your name, address, telephone number, age, any known allergies and any repeat medication. This allows the doctor or nurse to know which drugs you have been prescribed, even if you are too ill to remember.
If you do not wish your GP information to be available to the doctor or nurse looking after you out of hours, then please let the practice know in writing.